Counselling in Builth Wells: Finding Balance and Support

With Lynne Parnall
Counsellor & Psychotherapist

At times we may ask ourselves: “Do I accept who I am or challenge myself?” or “Do I connect with new possibilities and let go of things that aren’t working?”  Many of us struggle in our lives to find balance between these choices.  Sometimes this can lead to pain, frustration, unhealthy patterns and possibly even addictions.

How do we even know what type of therapist are we looking for? We can read the blurb but does a lovely website make me good therapist? Not really, I’m not a techie expert but I am human, with everything that goes with that!

Clients can be nervous or excited (or both!) when they first arrive, and opening up initially may be difficult and painful, so I do my best to make that first encounter feel OK.  It can be a relief to finally be heard, and after a first appointment you’ll likely feel a little bit of hope that things can change.  Seeing clients move from that first contact through to the day, whenever that is, when we sit together and agree our work is done is indescribable; it’s such a privilege to do the work I do.

I describe myself as a “Generalist” meaning I see clients across a range of difficulties or topics.  In no particular order: adverse experiences, trauma, grief, life-changing or life-limiting illness or conditions, struggles to express feelings, anxiety, worry, depression, low mood, body issues, problematic or worrying alcohol consumption, substance abuse, hopelessness, relationships (of all kinds), stress, abuse, family difficulties, child loss, bullying, work trauma, self-harm, illness, and family life, are the most common.


I welcome everyone across all belief systems, gender, sexuality, background, ethnicity, physical condition, age, neuro-diverse / typical, and political persuasion. In my space, I strive to create an inclusive environment where everyone feels valued and respected, fostering open dialogue and understanding among diverse perspectives.

I don’t tend to use language like disorder, broken or ill, but I appreciate you may use that language and that’s ok.  I prefer to think of our work as an opportunity to heal wounds and reveal more of the true you.  Of course, more often than not, it does require us to discuss and explore painful experiences and feelings.  

As humans we strive to understand our true selves. My work is about providing that safe, confidential, warm, welcoming, non-judgmental environment for us to explore your thoughts, feelings, behaviours and experiences. 

Sometimes it may be challenging for you, and much of our work is about ensuring we go at a pace and extent of challenge that feels safe for you whilst still “exploring your edges”.

My office is conveniently located on the Ground floor, ensuring easy access via the main door, making it approachable for those with different mobility needs. I believe that diversity enriches our community and enhances our collective experiences, so I encourage individuals from all walks of life to visit and share their unique stories.